FREQUENTLY ASKED QUESTIONS

KC's Kitchen Information

We are open from 8am to 7pm. For the food delivery, our timeslots are from 8am-10am, 10am-12nn, 1pm-3pm, 3pm-5pm, and 5pm-7pm. Kindly expect your order to be delivered anytime between the selected timeslot.

Our commissary is in 225 Biak na Bato St., Barangay Little Baguio, San Juan City, Metro Manila. 

We deliver throughout the entire Metro Manila region.We also deliver in selected areas in Rizal, Bulacan, Cavite, and Laguna.

Kindly note delivery fees apply (subject to distance and quantity ordered). For areas not mentioned, please contact us.

We have a wide variety of food trays, frozen and bottled products. We also provide packed meals and catering where clients can select from our current sets or customize. 

I. Food trays – We have four sizes for our food trays:

  • Mini is good for 1-2pax.
  • Small tray is for 3-4pax.
  • Salu-salo is for 5-7pax.
  • Fiesta is for 10-12pax

II. Frozen – We have two sizes available for our Frozen meals:

  • Small is good for 1 pax.
  • Big is for 2-3pax. 

III. Bottled Products: This is available in only one size. 

  • Adobong Baby Pusit
  • Beef Kare-kare
  • Lumpiang Shanghai
  • Yema Palitaw
  • Pastel De Lengua
  • Baked Salmon
  • Beef Lasagna
  • Shrimp Mayonesa
  • Chicken Cordon Bleu with Aligue Mayo
  • Roast Beef with Mashed Potatoes
  • Chicken Garlic Sotanghon
  • Slow Cooked Kaldereta

Placing an Order

You may directly place your order through our website. Simply add to cart your preferred dishes, check out, and select your payment method. It’s that simple! You may also place your order through Facebook messenger and Instagram – just send us a message!

Kindly fill-in the form in the packed meals page and/or catering page. Our customer representative team will reach out to you once we have received your inquiry. You may also send us a message on Facebook messenger and Instagram

Yes, simply fill out the form and indicate in the form your request.

For orders placed on the website, we accept credit card (Visa/Mastercard), XXXXX, etc. For order placed through Facebook messenger or Instagram, we accept the following: Bank transfer (BDO, BPI, Unionbank, Chinabank), Gcash, Maya.

Food Storage and Handling

A. Heating with a microwave:

  • For Frozen items – Loosen or remove plastic lid and place in microwave on high. Reheat for 1 minute and stir the food. Close the microwave and reheat another 60-90 seconds or until steaming hot.
  • For Ready-to-eat Food (Food Trays, Packed Meals): Put onto plate and cover. Microwave on high for 1-2 minutes or until steaming hot.

*NOTE: It is best to cover the food while reheating in the microwave with a microwave safe plate cover. Sample:

 

 

 

 

 

 

 

A. Heating with a stove-top:

  • For Frozen items – Using a saucepot or saute pan, open the packaging and unload the frozen meal. Place over low to medium heat to gradually melt the sauce. Stir once a while until the entire dish gets bubbling hot. Turn off the stove and serve. You can increase the heat a little once the dish has a saucy consistency.
  • For Food Trays that have substantial sauce: Same as above
  • For Fried Items that have been chilled, BBQ or those with no sauce: The best option is to use the toaster oven. Set the burner on BELOW only (In case their models have heating elements TOP & BOTTOM). Place the food on the tray and wrap loosely with foil or non-stick paper. Place inside the toaster oven and set on high and wait for 20-30 minutes (or until the center is hot). Please note, for fried items, we cannot guarantee the food will become crispy again.

  • For clients with AIR FRYER- refer to the User’s manual on how to reheat food
    1. For Frozen items- Keep in the freezer until ready to reheat and eat. Best to consume 1-2 months after delivery.
    2. For Ready-to-eat items (Food Trays, Packed Meals): Once you receive your food please consume it within 30 minutes. If not, please store right away in the chiller after receiving.